Privacy Policy
1. Information We Collect
We collect information you provide including your name, email address, phone number, and band/artist information, as well as social media data you choose to connect.
2. Phone Numbers & SMS Data
We collect phone numbers provided by band members through the Artist CNTRL dashboard for the sole purpose of enabling SMS communication between band managers and their team.
We do not sell, rent, lease, or share phone numbers or SMS data with any third parties for marketing or advertising purposes. Phone numbers are only used to deliver SMS messages initiated by the band manager through Artist CNTRL.
3. How We Use Your Information
We use information to provide and improve the Service, send SMS notifications as directed by band managers, process applications, and communicate about the Service.
4. SMS Messaging Consent
Band members consent to receiving SMS messages by providing their phone number to a band manager through Artist CNTRL and joining a band roster. Recipients can revoke consent at any time by replying STOP. Message types include scheduling notifications, availability requests, event updates, and band communications. Message frequency varies. Standard message and data rates may apply.
5. Data Storage & Security
Your data is stored securely using industry-standard encryption. We implement appropriate technical and organizational measures to protect your personal information.
6. Data Sharing
We do not sell your personal information. We may share information with service providers (such as SMS delivery providers) only to the extent necessary to provide the Service.
7. TikTok Data
When you connect your TikTok account through Artist CNTRL, we use TikTok's Login Kit and Display API. We request only the minimum scopes required to power the analytics features you've asked us to provide:
user.info.basic— so we can display your TikTok username and avatar inside Artist CNTRL and confirm the right account is connected.video.list— so we can read your own published videos (titles, view counts, like counts, comment counts, share counts) and surface them in your analytics dashboard.
From these scopes we store your TikTok open_id, display name, username, avatar URL, follower count, likes count, an OAuth access token, and a refresh token. We also cache video metadata (title, video ID, play count, like count, comment count, share count, create time, cover image URL) so the dashboard loads quickly. We do not download, rehost, edit, post, modify, or delete TikTok content. We never use your data for advertising, profiling, or training machine learning models.
We do not sell, trade, or transfer your TikTok data to third parties. TikTok data is retained only while your account remains connected. You can revoke Artist CNTRL's access at any time from inside Artist CNTRL (Settings → Connections → Disconnect TikTok) or from your TikTok account at tiktok.com → Settings → Manage app permissions. When access is revoked we delete your stored tokens and cached video metadata within 30 days. To request immediate deletion, follow the instructions in section 9 below.
8. Google User Data
When you connect your Google account through Artist CNTRL, we request access to the https://www.googleapis.com/auth/calendar.events scope only. We use this access exclusively to create, update, and delete calendar events on your primary Google Calendar that mirror shows from your Artist CNTRL tour schedule.
We do not read your existing calendar events. We do not access calendars other than your primary one. We do not share your Google data with any third party. We do not use Google user data to train AI/ML models, profile you, or serve advertising. Artist CNTRL's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We store the OAuth access token and refresh token Google issues us, encrypted at rest, plus a map of Artist CNTRL show IDs to the Google event IDs we created so future syncs update rather than duplicate. You can disconnect Google Calendar at any time in Settings → Calendar sync (which immediately deletes the stored tokens and ID map), or revoke Artist CNTRL's access from your Google account at myaccount.google.com/permissions.
9. Your Rights
You can access, correct, or delete your personal information. You can opt out of SMS by replying STOP. You can request account deletion by contacting us.
9. Data Retention
We retain information for as long as your account is active. When deleted, we remove your information within a reasonable timeframe, except where required by law.
10. Account & Data Deletion
You can delete your Artist CNTRL account and all associated personal data at any time. To request deletion, email whitsettband@gmail.com from the email address on your account with the subject line "Delete my Artist CNTRL account." Within 7 days of receiving your request we will permanently remove your account, profile, any connected social media tokens (Facebook, Instagram, TikTok, Spotify, etc.), contacts, schedule, releases, brand assets, and all other personal data from our servers. Deletion is permanent and cannot be undone. Any Facebook or Instagram access tokens we hold on your behalf are revoked as part of this process. You can additionally revoke Artist CNTRL's access to your Meta accounts at any time from your Facebook Business Integrations settings without emailing us.
11. Children's Privacy
The Service is not intended for children under 13. We do not knowingly collect information from children under 13.
12. Changes
We may update this policy. Continued use constitutes acceptance.
13. Contact Us
Questions? Send us a note and we'll get back to you.